Before you begin
Download the free Bose Connect app from the Apple App Store or Google Play store and pair your headphones with your mobile device. You'll have to enable the "Find My Buds" feature before you attempt to locate them. To do so:
Find my buds (video included)
Applies to:
- Open the Bose Connect app and tap on the menu button
- Tap "Find My Buds". When using this feature for the first time, you may be greeted with an introduction and some helpful tips.
- Tap "Enable Find My Buds" and then "Enable Location Services". The Bose Connect app stores the last known location of your buds being used with your mobile device. It's important to note that this information is not shared for any other purposes.
Using the Find My Buds feature
- If, for any reason, your earbuds go missing, open the Bose Connect app and navigate to "Find My Buds". Here you will see your current location on a map, along with the last known location of when you used your mobile device and earbuds
- Navigate back towards the last known location.
- Once you're within the Bluetooth® range and if the earbuds still have power, you'll be able to play a sound through your earbuds with the chirp button. The chirp will help you locate your buds if they are not in plain sight.
- A voice prompt in each earbud will announce "The earbud locator alarm is about to go off. Remove your earbuds now".
- The chirp will begin to gradually get louder and louder and can even be heard when your charging case is closed
- Once you've found your earbuds, you can stop the chirp within the Bose Connect app or by pressing the multi function button on the right earbud