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Bose SoundLink Max Portable Speaker

Sold from 2024 – present

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Product doesn't work after update

If your product becomes unresponsive or you are no longer able to use it as expected after an update is installed, try the following:

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Disconnect and reconnect the charging cable at both ends.

Unplug both ends of the USB cable then reconnect both ends to ensure they are firmly connected to the speaker and the USB power source.

Try installing the update again.

If an update does not complete successfully, try installing the update again. For info, see Updating the software or firmware of your product.
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