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Product doesn't work after update
If your product becomes unresponsive or you are no longer able to use it as expected after an update is installed, try the following:
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service