By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. Click here for more information on the types of cookies we use and how to change your cookie settings.

 
Start the party early. Discover our bestselling products. SHOP.

QUICK LINKS

Bose QuietComfort Earbuds Bose Sleepbuds™ II Bose Noise Cancelling Headphones 700 Bose Frames Bose Sport Earbuds

Suggestions

Top results

Related content

Cancel
Login Create Account
Login Create Account

Bose QuietComfort Headphones

Sold from 2023 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Replacing the ear cushions

The pads on the earcups of your headphones can be replaced if they wear down over time. Find out how to attach a new set of ear cushions to your headset to ensure the best acoustic seal and comfort.

Assembly instructions

  1. Remove the earcup cushions
    1. Gently pull one area of one of the cushions away from the earcup until all ten tabs around the inside rim of the earcup and the tape strip on the mounting flange release.
    2. Repeat for the other cushion.
  2. Remove the scrims
    1. Grab one of the scrims at the top edge and  gently peel it away.
      CAUTION: Do not press down on or remove any other components inside the earcup as this could damage the headphones.
    2. Repeat for the other scrim.

  3. Insert the new scrims
    1. On the back of the new scrim marked with an R, remove the paper backing from the two tape strips.
    2. Place the scrim inside the right earcup in the same position as the original.
      TIP: The right earcup has a power switch on the back. The left earcup has an audio cable connector on the bottom.
    3. Gently press down over the tape strips to secure the scrim.
      CAUTION: Do not press on the center section of the scrim as this could damage the headphones.
    4. Repeat for the other scrim.

  4. Attach the new earcup cushions
    1. Remove the paper backing from the tape strip on one of the new cushions.
    2. Press the edge of the mounting flange against the edge of one of the earcups until it snaps in place under a tab.
    3. Continue pressing around the edge of the mounting flange until it snaps in place under all ten tabs. You will hear and feel a snap when the cushion is properly in place.
      CAUTION: To ensure proper audio performance, all ten tabs must be secure on both cushions.
    4. Gently press down over the entire circumference of the cushion for 30 seconds to secure.
    5. Repeat for the other cushion.


 
Was this article helpful?
Yes No
Submit
Thank you for your feedback!