Understanding LED indicator status lights and information

Find out what the LED indicator light on your product tells you about the status of your product.

QuietComfort Ultra Headphones LED Status Indicators

Battery Status Indicator

You can also check the battery level of the headphones in the Bose app .

Battery LED State	Indicates
Solid white	Full charge
Solid amber	Low to medium charge

Bluetooth® Status Indicator

 

Bluetooth® LED State	Indicates
Blinking blue	Ready to connectReady to connectReady to connect Ready to connect
Solid blue (5 seconds)	Connected
Blinks white 2 times	Device list cleared

 Charging Status

Shows the charging status.

Bluetooth® LED State Light Activity	Indicates
Solid amber	Charging
Solid white	Full charge

 

Update and Error Status

Shows the update and error status.

Light Activity	Indicate
Blinks white 3 times (repeated)	Updating software (wirelessly)
Solid blue (5 seconds)Fast blinking white (10 seconds)	Updating software (via USB)
Blinks white (3 seconds)	Reset
Blinks white (30 seconds), then blinks amber (2 to 3 seconds)	Restore
Blinking amber and white	Error - contact Bose customer service