Resetting your product

If the earbuds are unresponsive, you can reboot them.
Note: Rebooting the earbuds doesn’t clear any settings.

1. Touch and hold each earbud for 15 seconds until you hear a tone.
   The earbuds power off.
   NOTE: Each earbud must be powered off individually.
2. Hold each earbud for 1 second to power them on. Each earbud must be powered on individually.

A restore to factory settings clears all settings and return the earbuds to their original out-of-box state. After, the earbuds can be configured as if they were being set up for the first time.
Restoring to factory settings is only recommended if you are having issues with the earbuds that other troubleshooting has not resolved.

1. Delete the earbuds from your device's Bluetooth list.
2. Touch and hold the right earbud for 7 seconds until you hear "Ready to pair" followed by a tone. Release when you hear the tone.
   The earbuds are now restored to their original out-of-box state.