Start the party early. Discover our bestselling products. SHOP.

Bose QuietComfort® Earbuds

Sold from 2020 – 2023

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Using Modes

Modes are groups of settings that you can create and quickly switch between depending on your situation. There are multiple Modes available to start. You can also create your own Modes to quickly recall the different settings that work best for you.

Requirements

If you do not see this feature in the Bose app, please make sure you are using the most current software and firmware on your product and in the app.
To enjoy this features you must have the following:

Bose app versions:
  • iOS: 5.0.2 or later
  • Android 5.0.1 or later
Product Firmware version 2.0.7 or later

To identify your software or firmware version, see Checking the software or firmware version
To update your product, see Updating the software or firmware of your product

Using Active Noise Reduction Modes

Modes

From the home screen, tap "Modes"

Image may be different than actual product. Functionality is the same

To remember your last used mode, tap the "Remember My Modes" button to enable this feature.


You can have up to 4 modes:
  • Full noise cancelling "Quiet mode"
  • Fully "Aware mode"
  • 2 Custom modes

Tap "Create Mode" to name your modes.



In Aware mode, the ActiveSense feature automatically adjusts the noise cancellation depending on your surroundings.
  • You must enable In-Ear Detection for this feature to work. You can do so in settings:
  • ActiveSense does not work while on a call
  • ActiveSense is only available in aware mode, not in custom modes created
  • This feature is enabled as a default. Tap the ActiveSense button to disable

To enable or disable ActiveSense:

  1. On the Modes screen, tap the Aware Settings icon.

     
  2. Tap the ActiveSense button to disable or enable.

Using the Modes

  • QC Earbuds - Double-tap the left earbud to cycle through the modes
  • QC Ultra Earbuds and QC Earbuds II - Touch and hold an earbud to cycle through the modes
Was this article helpful?
Submit
Thank you for your feedback!