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Auto On does not work (Flex Power models only)
If this feature does not work, try the following:
Toggle the Auto-ON switch
Remove the batteries from the product and toggle the Auto-ON switch OFF then back ON.
Try turning on the aircrafts avionics master power
Turn on the aircrafts avionics master power to see if this resolves the issue.
Determine if the control module is running on battery or aircraft power
- Unplug the headset.
- Turn off avionics master power.
- Place batteries in the control module.
- Connect to the aircraft and turn on the avionics master. If the headset turns on automatically, the batteries are providing a stop gap.
- Check the LED blink pattern to determine if the control module is running on battery power or aircraft power:
- Battery power - Green LED blinks fast
- Aircraft power - Green LED blinks slow
If the headset does not change to aircraft power, check if the aircraft is wired for aircraft power.
If the aircraft is wired for 12 to 32 Volts and has not jumped to aircraft power, please send the headset in for service.
If flying a Diamond Aircraft, please install batteries in the control module.
Some Diamond Aircraft contain additional resistance to the aircraft power supplied to the headset that can prevent the headset from automatically turning on. The batteries will only provide startup current and then the headset will get its power supplied from the aircraft.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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